Support desk
Contact Pro IPTV UK
One address handles everything, from a stubborn install step to a question about your order. Write in ordinary words and the answer will come back the same way.
The one channel
Email Pro IPTV UK support
Send your message to
support@pro-iptv-uk.comThe mailbox is open 24/7. We reply as soon as we can, usually the same day.
Email is how support works here, from the first question to the last.
Faster answers
What to put in your Pro IPTV UK message
A few details up front save a round of questions.
- The email address you ordered with, to help us match it to your order.
- Your device, such as a Fire TV Stick or a Samsung television, and the app you are using on it.
- The step where things stopped, and any words the screen showed.
- For IBO Player, the MAC address and device key shown on the TV screen; for a MAG box, the MAC printed on its label.
- For a refund request, say so in the first line and keep to the 7 days after purchase described on the legal page.
Before you email
Quick routes around Pro IPTV UK
Install walkthroughs
Every screen has numbered steps and a named app. Many questions are answered in the install guide already.
The 24-hour trial
Unsure whether it suits your screen? The free trial costs nothing and asks for no credit card.
Refunds and privacy
The rules on refunds, prices and personal data are written out on the legal page.